Start the day with a relaxed round designed for executive connections—an easy setting for meaningful conversations and relationship-building on the course. Pre-registration required.

A relaxed, relationship-driven lunch designed for easy introductions and small-group conversations before the conference officially kicks off. Pre-registration required. Limited to healthcare/treatment center providers and financial/legal professionals.

A dedicated space for executive connections, quiet conversations, dealmaking, and partner meetings.

Each year we kick off TCIV with Dexter Braff's signature analysis of M&A activity in the behavioral healthcare field. You don't want to miss this data-packed session.

The opening networking moment—connect with decision-makers, reconnect with peers, and begin the conversations that continue throughout TCIV.

A dedicated space for executive connections, quiet conversations, dealmaking, and partner meetings. Closed during Roundtables: 10:30–11:45 AM and 4:00–4:45 PM.

Session Description: As behavioral health organizations scale, technology is no longer “nice to have”—it’s becoming the operating layer that supports access, consistency, and proof. This keynote explores how leading operators are using technology and AI in practical ways across the business: strengthening intake and scheduling workflows, reducing friction in documentation and utilization management, improving revenue cycle visibility, and building credible outcomes measurement that payers and capital providers trust. Attendees will leave with a grounded view of what’s actually working, where organizations are seeing real ROI, and how to evaluate technology investments that support growth without adding complexity.

TCIV has organized roundtables to facilitate executive connections and idea sharing. Choose one of the below.

Option A (Treatment/Healthcare CEO Only | By Invitation)

Where We’re Placing Bets: Build vs. Buy vs. Partner
A CEO-only discussion on where leaders are allocating capital and focus in 2027—what to build internally, what to acquire, and where partnerships or investments make more sense. Topics include continuum expansion, new markets, specialty populations, and the signals CEOs are using to prioritize growth paths.

Option B

Tech-Enabled Access: The Operating System for Intake, Conversion & Retention
A practical discussion on how operators are improving access and reducing leakage using smarter workflows and technology. Focus areas include the digital front door, contact center operations, speed-to-lead, time-to-first-appointment, scheduling automation, no-show reduction, and funnel visibility—what actually moves conversion and retention at scale.

Option C

Growth Without Burnout: Scaling Capacity While Protecting Culture & Quality
A working session on scaling sustainably—how to increase capacity without eroding culture, staff retention, or care quality. Topics include workforce models, productivity vs. outcomes, leadership bench strength, supervision capacity, and the operating rhythms that support durable growth.

Session Description: This panel tackles one of the biggest sources of friction in today’s market: valuation expectations that don’t hold up under scrutiny. We’ll cover misaligned assumptions, add-backs that survive diligence versus those that don’t, risk-adjusted EBITDA, and why different buyers price the same asset differently. We’ll also discuss how buyers increasingly evaluate the “operating system” behind the numbers—data quality, revenue cycle visibility, outcomes measurement, and tech-enabled scalability—and when technology strengthens valuation versus when it’s discounted as unproven. Attendees will leave with a clearer, market-realistic view of value drivers and how to avoid disappointment at the LOI and diligence stages.

Session Description: Behavioral health has seen multiple “hot” service lines surge—then cool—often driven by changes in payer behavior, regulation, referral dynamics, and reimbursement reality. This panel takes a candid look at the last decade of service line cycles (what scaled well, what became fragile, and what operators wish they had seen sooner), then pressure-tests what may be next in 2027—from stabilization models and specialty tracks to newer demand areas and emerging modalities.
You’ll hear perspectives across operations, revenue cycle, and payer strategy on the real drivers behind profitability and durability: network participation, medical necessity and utilization management, documentation standards, outcomes expectations, and the operational infrastructure required to sustain performance as the market tightens. Attendees will leave with a clearer framework for evaluating “next big” opportunities—what to pursue, what to avoid, and what signals to watch before placing a bet.

Session Description: This session delivers a clear, actionable roadmap for operators who aren’t ready to transact yet—but want to become institutionally credible. It’s a practical crash course in investor readiness, covering the fundamentals capital providers look for: financial reporting discipline, leadership depth, payer and referral durability, and knowing when not to go to market. You’ll also learn how the right technology foundation—reliable data, performance dashboards, revenue cycle visibility, and outcomes measurement—can strengthen your story, improve operational control, and reduce friction when diligence begins. Built for long-term readiness: stronger operations now, smoother diligence later.

TCIV has organized roundtables to facilitate executive connections and idea sharing. Choose one of the below.

Option A (Treatment/Healthcare CEO Only | By Invitation)

The Payer Hard Truths Table: What We’ll Stop Doing in 2027
A candid CEO-only discussion focused on the decisions leaders are making as payer pressure increases—what to double down on, what to exit, and where to draw lines. Topics include service line strategy, payer mix, network participation (in vs. out), and risk tolerance, with an emphasis on protecting margin and referral durability.

Option B

Tech-Enabled Contracting & Utilization: Reducing Friction Across Authorizations, Appeals, and Medical Necessity
A practical discussion on how operators are reducing payer friction that slows access and erodes reimbursement. We’ll cover prior auth workflow design, documentation requirements, denial prevention, appeals playbooks, and cleaner handoffs between clinical and revenue cycle—plus where technology can improve speed, compliance, and visibility without disrupting care.

Option C

Proving Value: The Minimum Credible Outcomes Dashboard
A working conversation on the proof points that payers (and capital) actually trust—and how to present them clearly. We’ll focus on the minimum credible outcomes and operational metrics to track, how to report without fluff, and the benchmarks that signal quality, durability, and readiness for payer scrutiny.

Continue the day’s discussions and deepen connections with peers in an informal, relationship-driven setting—ideal for follow-up conversations, new introductions, and partner meetings.

A dedicated space for executive connections, quiet conversations, dealmaking, and partner meetings.

Session Description: In a tighter capital environment, strategic investments have to do more than sound smart—they have to show measurable return. This panel breaks down how leading behavioral health organizations evaluate and prioritize investments that drive real ROI, from technology and infrastructure to workforce, access, clinical programming, and expansion initiatives. Panelists will share how they define “return” (margin durability, growth, payer performance, risk reduction, valuation impact), what timelines are realistic, and which investments tend to underperform once implementation meets reality.
Attendees will leave with practical frameworks for decision-making: how to build the business case, what metrics to track, how to avoid “nice-to-have” spend, and how to align investment choices with growth strategy, payer expectations, and future diligence.

Session Description: Payers are reshaping behavioral health networks—and the providers who win in 2027 will be the ones who can pair strong clinical delivery with clear operational proof and a disciplined contracting strategy. This interactive workshop is designed to help leaders translate today’s payer environment into an actionable plan for strengthening network position, improving contract performance, and protecting referral durability.

Participants will work through practical frameworks for evaluating in-network vs. out-of-network strategy, preparing for negotiations, and reducing friction across medical necessity, prior authorization, and utilization management. The session will also focus on the “proof points” payers increasingly expect—access, continuity, outcomes, and documentation quality—and how to package that information in a way that supports rates, renewals, and long-term network stability.

Attendees will leave with a clear set of next steps for the next 90 days and beyond, including a contracting prep checklist, a payer-risk assessment template, and a prioritized action plan to improve performance with top payers. Ideal for CEOs, CFOs, COOs, contracting leaders, and clinical operations leaders responsible for payer relationships and growth.

This workshop is facilitated by Eric Bailly, whose experience includes 15 years at Elevance Health and leadership at the Alliance for Addiction Payment Reform.