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Faculty

Kevin Taggart

CM&AP
Managing Partner
Mertz Taggart

Kevin Taggart, CM&AP, is a Managing Partner and co-founder at Mertz Taggart. Previously, he founded a land development and home building company, where he gained invaluable experience running all aspects of the business, including putting together and executing a marketing plan.

He was also co-owner of a home care company, and after successfully selling to a large publicly-traded company in 2010, he has been guiding other healthcare companies through the sales process. Kevin has been quoted in the Wall Street Journal, and invited to speak at several national and regional healthcare conferences with topics ranging from the process of selling a healthcare company to maximizing value before a sale.

2026 Sessions

(Choose One): Building the Behavioral Health Platform — Where to Grow in 2027

TCIV has organized roundtables to facilitate executive connections and idea sharing. Choose one of the below.<br>

<br>Option A (Treatment/Healthcare CEO Only | By Invitation)<br>

<br>Where We’re Placing Bets: Build vs. Buy vs. Partner<br>
A CEO-only discussion on where leaders are allocating capital and focus in 2027—what to build internally, what to acquire, and where partnerships or investments make more sense. Topics include continuum expansion, new markets, specialty populations, and the signals CEOs are using to prioritize growth paths.<br>

<br>Option B<br>

<br>Tech-Enabled Access: The Operating System for Intake, Conversion & Retention<br>
A practical discussion on how operators are improving access and reducing leakage using smarter workflows and technology. Focus areas include the digital front door, contact center operations, speed-to-lead, time-to-first-appointment, scheduling automation, no-show reduction, and funnel visibility—what actually moves conversion and retention at scale.<br>

<br>Option C<br>

<br>Growth Without Burnout: Scaling Capacity While Protecting Culture & Quality<br>
A working session on scaling sustainably—how to increase capacity without eroding culture, staff retention, or care quality. Topics include workforce models, productivity vs. outcomes, leadership bench strength, supervision capacity, and the operating rhythms that support durable growth.<br>

Moderator

Tuesday, December 15 10:30–11:45 AM
Faculty

Kevin Taggart

CM&AP
Managing Partner
Mertz Taggart

Kevin Taggart, CM&AP, is a Managing Partner and co-founder at Mertz Taggart. Previously, he founded a land development and home building company, where he gained invaluable experience running all aspects of the business, including putting together and executing a marketing plan.

He was also co-owner of a home care company, and after successfully selling to a large publicly-traded company in 2010, he has been guiding other healthcare companies through the sales process. Kevin has been quoted in the Wall Street Journal, and invited to speak at several national and regional healthcare conferences with topics ranging from the process of selling a healthcare company to maximizing value before a sale.
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