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Cristy Ballard is a senior living growth and marketing executive with 29 years of leadership experience across independent living, assisted living, memory care, and skilled nursing. She currently serves as Vice President of Marketing for Hawthorn Senior Living, where she leads marketing strategy, brand development, lead generation, lead-to-move-in conversion strategy, and growth initiatives across the organization.
Previously, Cristy served as Chief Growth Officer for Solstice Senior Living, where she led sales, marketing, customer experience, programming, and growth strategy across a national portfolio. During her tenure, the organization achieved record breaking occupancy, revenue, and NOI, ultimately positioning the company for a successful acquisition by Welltower.
Throughout her career, Cristy has helped senior living organizations and their teams navigate periods of significant change—from accelerating growth and preparing for a sale to managing the transition and evolving the organization afterward. Her leadership philosophy is grounded in putting people first and building strong, engaged teams to achieve results—while keeping employees, residents, and families at the center of the business.