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Faculty

Maeve ONeill

EdD, LPC-S, CHC
Consultant
Circa

Maeve has worked in behavioral health for almost 40 years, Her first 10 years were in direct
clinical service with all populations, 10 years in program management with all settings
and the last 10 years in executive leadership with national organizations and the last 10 years specializing in
Ethics and Compliance. As a former Behavioral Health Surveyor with The Joint
Commission and a long career committed to excellence, she has a passion for quality
and safe care as well as happy and healthy staff.
Combining all her experience and education she most enjoys facilitating staff, team and leadership
educational support and development programs for behavioral health professionals to engage staff,
empower teams and enhance organizational culture focused on resilience compassion, regulatory compliance and
reliability competencies. Maeve believes this is the roadmap to prevent burnout, detect turnover and correct cultures to ensure healthy and happy staff who are ethical and compliant to provide quality and safe care.
Most importantly, Maeve is a parent to 2 young adult children, Aidan and Delaney who
are guides and supports on the journey who inspire her the most. She currently serves as the National
Compliance Director at Circa Behavioral Healthcare Solutions!

2026 Sessions

Building a High-Reliability Behavioral Health Organization: Practical Strategies to Reduce Burnout, Improve Retention, and Strengthen Culture

<b>Session Description</b>: Behavioral health organizations face sustained pressure—high acuity, workforce shortages, regulatory demands, and constant operational change. Many teams respond with reactive fixes (new policies, more training, reminders to comply), but those efforts rarely improve culture, burnout, or retention unless underlying systems are redesigned.

This session translates High Reliability Organization (HRO) principles into practical steps for behavioral healthcare settings. Participants will learn how to apply reliability behaviors—such as identifying weak signals, learning from near-misses, improving communication and handoffs, reducing process variation in high-risk workflows, and strengthening psychological safety—to reduce preventable stressors that contribute to burnout and turnover.

Presenter

Saturday, October 10 5:15–6:15 PM
Room Coral Ballroom
Human Growth and Development
Faculty

Maeve ONeill

EdD, LPC-S, CHC
Consultant
Circa

Maeve has worked in behavioral health for almost 40 years, Her first 10 years were in direct
clinical service with all populations, 10 years in program management with all settings
and the last 10 years in executive leadership with national organizations and the last 10 years specializing in
Ethics and Compliance. As a former Behavioral Health Surveyor with The Joint
Commission and a long career committed to excellence, she has a passion for quality
and safe care as well as happy and healthy staff.
Combining all her experience and education she most enjoys facilitating staff, team and leadership
educational support and development programs for behavioral health professionals to engage staff,
empower teams and enhance organizational culture focused on resilience compassion, regulatory compliance and
reliability competencies. Maeve believes this is the roadmap to prevent burnout, detect turnover and correct cultures to ensure healthy and happy staff who are ethical and compliant to provide quality and safe care.
Most importantly, Maeve is a parent to 2 young adult children, Aidan and Delaney who
are guides and supports on the journey who inspire her the most. She currently serves as the National
Compliance Director at Circa Behavioral Healthcare Solutions!
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