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Katie Ellison leads marketing for a 21-community senior living portfolio at SRG Senior Living, where she's spent the last several years figuring out how to make marketing data actually useful to the people running the business, not just reportable, but usable.
Before senior living, she spent years in hospitality marketing, working across hotel portfolios where the same tension existed: ownership wants results, operations wants support, and marketing is stuck translating between the two. That experience shaped how she thinks about this new phase of senior living, where owners are more involved in performance than ever and old assumptions, like "occupancy dropped, so send more leads," don't hold up the way they used to.
Katie will talk about what it actually looks like to build a real, working relationship with ownership around data. One where marketing isn't just answering questions, but helping ask the right ones.