Jenna Clegg is the Director of Utilization Review at Cipher, where she leads utilization strategy for mental health and addiction treatment facilities. She works closely with facilities to navigate the realities of authorizations, denials, and payer expectations, often challenging common assumptions about how the revenue cycle actually functions. Jenna is known for helping providers identify what’s being missed, what’s being misunderstood, and what’s actually impacting reimbursement outcomes.