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TJ Ferris

Chief Revenue Officer
Zealie

TJ has been a prominent figure in the behavioral health sector since 2007. With a B.S. in Supervision and Management from Palm Beach State University, his extensive expertise spans clinical, billing, and business operations. He’s led pivotal roles at leading treatment centers and, in 2010, innovated a solution to address inefficiencies in patient responsibility collections, enhancing it tenfold within a year. This led him to establish The Revenue Solution (TRS) in 2018, a receivables management firm renowned for aiding providers in compliant and profitable collections. In 2023, Zealie acquired TRS, and TJ currently serves as the Chief Revenue Officer of Zealie and CEO of TRS. His guiding principle: “Every successful business is a customer service business.”

2026 Sessions

Vision Session: The Denial Epidemic: Why Providers Are Losing Millions—and How Leading Organizations Are Overcoming These Challenges (No CEs)

<b>Session Description</b>: Across the country, providers are facing the same costly revenue cycle challenges regardless of payer mix, network status, or geography. Through extensive root cause analyses of healthcare organizations nationwide, a clear pattern has emerged: millions of dollars are being lost due to recurring issues such as authorization-related denials, Blue Cross Blue Shield interstate claim complications, government payer challenges including VA CCN and TRICARE, commercial payer payment barriers, and increasingly aggressive payer audits.<br><br>
Join provider executives and industry experts as they share real-world experiences navigating these complex reimbursement challenges and the strategies that helped them overcome them. The discussion will also explore how out-of-network providers can improve reimbursement outcomes by effectively navigating third-party administrators, third-party pricing methodologies, and underlying benefit structures. Attendees will leave with practical insights and proven approaches for reducing denials, recovering lost revenue, and strengthening financial performance in today's evolving payer landscape.<br><br>
Sponsored By:<br><br>
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Presenter

Friday, October 09 1:15–2:45 PM
Room Cypress
Faculty

TJ Ferris

Chief Revenue Officer
Zealie

TJ has been a prominent figure in the behavioral health sector since 2007. With a B.S. in Supervision and Management from Palm Beach State University, his extensive expertise spans clinical, billing, and business operations. He’s led pivotal roles at leading treatment centers and, in 2010, innovated a solution to address inefficiencies in patient responsibility collections, enhancing it tenfold within a year. This led him to establish The Revenue Solution (TRS) in 2018, a receivables management firm renowned for aiding providers in compliant and profitable collections. In 2023, Zealie acquired TRS, and TJ currently serves as the Chief Revenue Officer of Zealie and CEO of TRS. His guiding principle: “Every successful business is a customer service business.”
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