Recognizing and Managing PL/GL Risks in Independent Living

Independent Living has historically been viewed as lower risk for Professional and General Liability (PL/GL) claims, as healthcare services are not typically provided in this setting. However, as resident acuity, services, and expectations evolve, Independent Living communities are facing new and emerging liability exposures.

In this moderated discussion, a Clinical Risk Consultant, Corporate Director of Resident Services, Vice President/Chief Risk Officer, and a Defense Attorney specializing in aging services will examine professional and general liability scenarios that can lead to PL/GL claims in Independent Living. Panelists will review closed claim examples and share practical strategies for setting realistic expectations, reducing exposure, and strengthening risk mitigation practices in this expanding at-risk segment of senior living.