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On-Site
Policies
Registration
- Group Registration
Payment Options
All registrations must be paid in full by credit or debit card—check payments and invoicing are no longer available. We accept MasterCard, Visa, and American Express.
Group Registration
Groups of three (3) or more attendees from the same company or organization are eligible for a discounted registration rate.
Please note all registrations must be paid for at one time, in one credit card transaction.
How to register as a group:
1. Begin your registration.
2. Register all attendees from your company using the Add Another Person button. Click the Continue button once add registrants have been added.
3. Groups of three (3) or more attendees from the same company or organization are eligible for a discounted registration rate. Enter the group discount code for each attendee individually at checkout. Please note this discount is not applicable on Student/Resident/Fellow or Industry registrations. The group discount cannot be combined with other promotional codes and is applicable only to new registrations.
4. Complete payment for all registrations in a single credit card transaction.
5. Each attendee will receive their own individual registration confirmation email at the email address entered during registration. In the confirmation email, attendees will see a ""Complete Your Profile"" button which they should use to complete their registrant profile. - Cancellation Policy
Cancellations and Transfers
We understand that plans can change. Our goal is to make changing or canceling your registration as simple and fair as possible.Cancel at Least 60 Days Before the Event
If we receive your cancellation request at least 60 days before the first day of the event, we will issue a refund of your registration fee, less a 50% cancellation fee.Send a Colleague Instead
You can transfer your registration to a colleague at no additional charge, either before or after the refund deadline, up until the day before the event begins. To transfer your registration, send us your colleague’s name and email address.Why We Have a Refund Deadline
As an event approaches, we commit to meals, meeting space, materials, and other arrangements based on the number of people registered. Many of these commitments cannot be canceled once they are made, and the refund deadline allows us to plan responsibly and keep registration rates as low as possible.Exceptional Circumstances
We know some situations are beyond anyone’s control. With supporting documentation, we offer the following options at any time before the event.Bereavement, Military Deployment, or First Responder Duty
A full refund with no processing fee is available in the event of the registrant’s death, the death of an immediate family member, military deployment, or being called to duty as a first responder.Serious Illness, Family Emergency, or Travel Disruption Within 60 Days of the Event
A credit for the full amount paid toward a future HMP Global event within 12 months.Visa Denial Within 60 Days of the Event
A refund of 50% of the registration fee or a credit for the full amount paid toward a future HMP Global event within 12 months. A copy of the official denial notice is required.Our Customer Experience team reviews these requests every week and will follow up with you directly.
If the Program Changes
If an event is suspended or shortened due to circumstances beyond our control, such as a public health event, severe weather, or a power or internet outage, we may offer a credit toward a future HMP Global event. Our Customer Experience team reviews these requests each week and will follow up with you directly.International Attendees
Visa invitation letters are issued once registration has been paid in full. One-day and partial passes are not eligible for visa invitation letters.How to Cancel or Transfer Your Registration
Use the link in your confirmation email or contact our Customer Experience team at https://pcelevate.zendesk.com/hc/en-us. We are happy to help. - Get Employer Support to Attend
Are you looking to get support from your employer so that you can attend? Visit our Get Employer Support page for more information.
- Students, Residents, Fellows: Get Support to Attend
Are you a student, resident, or fellow looking to get support from your program so that you can attend? Visit our Get Support to Attend page for more information.
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On-Site
- Code of Conduct
Overview
All Attendees at HMP Global events are expected to show respect for and honor the dignity of all individuals regardless of race, gender, sexual orientation, disability, ethnicity, religion, and/or other personal characteristics. HMP Global encourages members and attendees to identify and report to the proper authorities any person(s) who engages in inappropriate, unprofessional, and harassing activities. Anyone asked to stop any harassing behavior is expected to comply immediately.
Expected Behavior
HMP Global expects all Attendees to be considerate, respectful, and collaborative and refrain from demeaning, discriminatory, or harassing behavior and speech. Attendees should be mindful of their surroundings and fellow attendees. Please alert event organizers if you notice a dangerous situation or someone in distress.
Unacceptable Behavior
Unacceptable behaviors include, but are not limited to, intimidation, harassment, or the display of materials or conduct of an abusive, harassing, derogatory, or demeaning nature.
Harassment includes but is not limited to: offensive comments (verbal, written, or otherwise) related to race, gender, sexual orientation, disability, ethnicity, religion and/or other personal characteristics; inappropriate use of nudity and/or sexual images in public spaces; deliberate intimidation, stalking or unwanted following and/or contact; harassing materials, photography or recording; sustained disruption of talks or other events; inappropriate physical contact, and unwelcome sexual attention.
Consequences of Unacceptable Behavior
Violations of the HMP Global Events Code of Conduct are determined by HMP Global in its sole discretion and any violation of these rules may be subject to verbal or written warning, expulsion from the event without the obligation to refund any fees, expulsion from future events, possible referral to the appropriate authorities, and other consequences at the discretion of HMP Global, including permanent expulsion from the HMP Global community.
What To Do if You Witness or Are Subjected to Unacceptable Behavior
If you are subjected to unacceptable behavior, notice that someone else is being subjected to unacceptable behavior, or have any other concerns, please notify HMP Global event staff as soon as possible. HMP Global event staff will be available at all events to assist those experiencing unacceptable behavior to feel safe for the duration of the event. We also suggest that you make notice to HMP Global in writing. You may also choose to alert venue security or hotel security, if appropriate.
- Health & Safety
The health and safety of all visitors to our conferences remains our top priority. We remain current with local and venue health and safety guidelines and will adjust our approach as needed on an event-specific basis to ensure a safe environment for all conference participants.
- Children
Under no circumstances will children under the age of 18 be allowed at the conference, at any presentations, on the show floor, or in the Exhibit Hall during installation or dismantling.
- Special Meal Requests
It is our pleasure to arrange special meals for attendees. We reserve the right to charge for all special requests. Requests must be made at least seven (7) days prior to the event to be accommodated. For more information, please contact us.
- Special Needs
Psych Congress Elevate is committed to making its activities accessible to all individuals. If you have a physical or mental disability as defined by the American with Disabilities Act (ADA) and require an accommodation, please contact us.
- Sessions
Sessions are subject to change.
Seating is limited for all session rooms and is available on a first-come, first-served basis.
No individual or entity may electronically record or broadcast any portion of Psych Congress Elevate without prior written consent from HMP Global. Unauthorized recording (audio, video, still photography, etc.) of presentations during sessions without the express written consent of HMP Global is strictly prohibited. Press representatives must receive a Press Pass and photo/recording permission from HMP Global. HMP Global reserves the right to any approved audio and/or video production of presentations at all HMP Global events. To request consent to record a presentation, please contact us.
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Policies
- Liability, Copyright, Acceptance, and Disclaimer
Psych Congress Elevate plans to take photographs, video, and/or audio recordings (collectively, “Media”) at Psych Congress Elevate events and reproduce them for use in promotional, educational, informational, advertising, and/or commercial materials and communications. By participating in Psych Congress Elevate events, I grant Psych Congress Elevate the right to use my name, image, likeness, and voice (collectively, “Likeness”) in any Media in any materials or communications. Such materials or communications include but are not limited to publications, websites, articles, brochures, books, magazines, newsletters, exhibits, videos, films, social media, advertisements, and training programs (collectively, “Materials”).
I understand and agree that HMP Global and Psych Congress Elevate are and shall be the exclusive owner of all right title and interest, including any copyright, in the Media and Materials and that any and all postings are the property of the same. Postings may be displayed, distributed, or used by Psych Congress Elevate for any purpose. Furthermore, I acknowledge Psych Congress Elevate's right to crop, splice, treat, and edit any Media containing my Likeness and waive my right to be notified, inspect, improve, or approve the finished product, now and in the future, whether that use is known or unknown to me.
I hereby grant an irrevocable, worldwide, royalty-free right to HMP Global, Psych Congress Elevate, and their industry partners, sponsors, and supporters to utilize, adapt, modify, reproduce, distribute, publicly perform, and/or display any Media containing me or my Likeness in any Material. I hereby waive any right to royalties or other compensation arising from or related to the use of said Media.
I hereby agree to release, defend, and hold harmless HMP Global, Psych Congress Elevate, and their agents, employees, affiliates, and contractors, including but not limited to any firm publishing and/or distributing the Media and/or Materials containing my Likeness in whole or in part, from and against any claims, damages, or liability arising from or related to the use of said Media and/or Materials. This includes but is not limited to any misuse, distortion, blurring, alteration, optical illusion, or the taking, processing, production, publication, distribution, or use of said Media and/or Materials.
Furthermore, I hereby release and agree to indemnify and hold harmless HMP Global, Psych Congress Elevate, and their industry partners, sponsors, and supporters from any and all claims that I or any third party may have now or in the future for invasion of privacy, right of publicity, copyright infringement, defamation, or any other cause of action arising out of the use, utilization, adaptation, modification, reproduction, distribution, public performance, or display of my Likeness used in the Media and/or Materials.
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