FAQ

When and where is the 2024 Senior Living Executive Conference?

The Senior Living Executive Conference will be held April 29–May 1, 2024, at the Phoenix Convention Center. Address:
100 N 3rd St
Phoenix, AZ 85004

What are dates and locations for future conferences?

The 2025 Senior Living Executive Conference will take place May 19–21 in Tampa, Florida.

What is the date and location of the 2025 conference?

The 2025 Senior Living Executive Conference & Expo will be held May 19–21, 2025, in Tampa Bay, Florida.

Senior Living Executive Conference Disclaimer

Senior Living Executive Conference, its contractors, and attending news media may be photographing or videotaping scientific sessions and events at the conference. By attending the Senior Living Executive Conference, attendees acknowledge these activities and agree to allow their image to be used by the Senior Living Executive Conference in association publications, on the conference website, and in marketing and promotional materials. Attendees at the Senior Living Executive Conference waive all claims against the conference for any liability resulting from these uses.

Health and Safety

The health and safety of all visitors to our conferences remain our top priority. We remain current with local and venue health and safety guidelines and will adjust our approach as needed to ensure a safe environment for all conference participants.

Code of Conduct

HMP Global is committed to providing a professional, welcoming, safe, and respectful space during our in-person and online events, regardless of race, gender, sexual orientation, disability, ethnicity, religion, disability, and/or other characteristics. Our Attendees bear equal responsibility for creating a safe and welcoming environment for participants.
 
Our Code of Conduct outlines what behavior is expected of Attendees and what behaviors will not be tolerated. All Attendees at any HMP Global in-person, online, or hybrid event or function are expected to abide by this Code.

Cancellation Policy

Cancellation requests for the 2024 Senior Living Executive Conference must be submitted in writing by clicking here or postmarked by April 1, 2024. A cancellation fee of $100.00 (or full registration amount, whichever is less) will be deducted from the refund.

Registrants wishing to cancel may instead transfer their registration to someone else without penalty if they send a written request with the replacement person’s name by April 26, 2024.

Cancellations received after April 1, 2024, will not be refunded. If you do not cancel in advance, no refunds will be issued once the event has concluded, regardless of whether you participated in the event.

Credit vouchers may be offered if the program is suspended or shortened due to conditions or circumstances beyond HMP Global’s control, including but not limited to interruptions in internet services, power outages, and any cancellations/modifications related to the COVID-19 pandemic.

Children

Because of limited seating capacity and the highly technical nature of the programming, children under the age of 18 are not permitted at the conference, nor are they allowed to attend any educational sessions, be on the show floor, or in the exhibit hall during installation or dismantling. 

Special Meal Requests

It is our pleasure to arrange special meals for attendees. We reserve the right to charge for all special requests. Requests must be made at least 7 days before the event to be accommodated. For more information, please click here to contact us.

Special Needs

The Senior Living Executive Conference is committed to making its activities accessible to all individuals. If you have specials needs as defined by the American with Disabilities Act (ADA) and need accommodation, please click here to contact us.

Sessions

Sessions are subject to change. 

Seating is limited for all session rooms and is available on a first-come, first-served basis. 

No individual or entity may electronically record or broadcast any portion of Senior Living Executive Conference without prior written consent of HMP Global. Unauthorized recording (audio, video, still photography, etc.) of presentations during sessions without the express written consent of HMP is strictly prohibited. Press representatives must receive a Press Pass and photo/recording permission from HMP Global. HMP Global reserves the rights to any approved audio and video production of presentations at all HMP Global events.

Liability Statement

Definitions:

HMP Global is the owner of Senior Living Executive Conference. HMP Global and the Senior Living Executive Conference are known collectively in this Statement as Senior Living Executive Conference.

I agree and acknowledge that I am undertaking participation in Senior Living Executive Conference events and activities as my own free and intentional act, and I am fully aware that possible physical injury might occur to me as a result of my participation in these events. I give this acknowledgment freely and knowingly that I am able to participate in Senior Living Executive Conference events, and I do hereby assume responsibility for my own well-being and safety.

Senior Living Executive Conference plans to take photographs and video at Senior Living Executive Conference events and reproduce them in Senior Living Executive Conference educational, news, or promotional material, whether in print, electronic, or other media, including websites. By participating in Senior Living Executive Conference events, I grant Senior Living Executive Conference the right to use my name, photograph, and biography for such purposes. All postings become the property of Senior Living Executive Conference. Postings may be displayed, distributed, or used by Senior Living Executive Conference for any purpose.

Furthermore, I acknowledge Senior Living Executive Conference’s right to crop, splice, treat, and edit any photographs taken of me at Senior Living Executive Conference’s sole discretion. I waive my right to inspect or approve the finished product, now and in the future, whether that use is known or unknown to me.

I hereby agree to release, defend, and hold harmless Senior Living Executive Conference and its agents or employees, including any firm publishing and/or distributing the finished product in whole or in part, from and against any claims, damages, or liability arising from or related to the use of the photographs or other media, including but not limited to any misuse, distortion, blurring, alteration, optical illusion, or in the taking, processing, reduction, or production of the finished product, its publication, or distribution.

Copyright Notice

Companies that submit artwork or upload or link any material (including but not limited to images, text, documents, and/or video files) to the website are solely responsible for the content of such material and for gaining required permissions under copyright, trademark, trade secret, or other applicable law for the use of such material. (Caution: Many websites purchase artwork from stock photo suppliers for the expressed website use or from hired photographers who have only supplied one-time rights.) By submitting any such material, the submitting company represents and agrees that (i) it has obtained the necessary permissions referenced above, (ii) any such material is not likely to defame and does not invade the privacy of any person, and (iii) it will defend, indemnify, and hold harmless Senior Living Executive Conference, its affiliates, and their respective directors, employees, and agents (including, without limitation, its publishing partner or any agent acting on its behalf) from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorneys’ fees) resulting from the submitting company’s breach of the obligations set forth in this paragraph.

All Senior Living Executive Conference attendees and sponsors grant an irrevocable, worldwide, royalty-free right and license to HMP Global and Senior Living Executive Conference and their industry partners, sponsors and supporters to utilize, adapt, modify, reproduce, distribute, publicly perform and display any photographs, video and/or audio (collectively "Media") taken of them while attending any event or function at the Senior Living Executive Conference for use in promotional, educational, informational, advertising, or commercial materials and communications in any form now known or later developed, including but not limited to publications, websites, articles, brochures, books, magazines, newsletters, exhibits, videos, films, social media, advertisements, and training programs (collectively "Materials").  Furthermore, they hereby authorize and consent to the use of their name, image, likeness, and voice (collectively "Likeness") in the Media for all Materials or any other purposes deemed appropriate by HMP Global.

Senior Living Executive Conference attendees and sponsors waive any right to be notified or to inspect or approve the Media or any Materials that are created using their Likeness, now or in the future, whether that use is known or unknown to them. They hereby waive any right to royalties or other compensation arising from or related to the use of the Media or Materials. They hereby release and hereby agree to indemnify and hold harmless HMP Global, Senior Living Executive Conference and their industry partners, sponsors, and supporters for any and all claims that attendees or any third party may have now or in the future for invasion of privacy, right of publicity, copyright infringement, defamation, or any other cause of action arising out of the use, utilization, adaptation, modification, reproduction, distribution, public performance, or display of my Likeness used in the Media and Materials. They understand and agree that HMP Global and Senior Living Executive Conference are and shall be the exclusive owner of all right title and interest, including any copyright, in the Media and Materials.

Acceptance

By registering for and attending Senior Living Executive Conference events, I hereby agree that I accept the terms stated above and indemnify and hold harmless the Senior Living Executive Conference, its affiliates, and their respective directors, employees, and agents (including, without limitation, any agent acting on its behalf) from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys’ fees) resulting from attendance at Senior Living Executive Conference events.

Executive Director Leadership Institute (EDLI) Add-On

Executive Director Leadership Institute (EDLI). This education helps Executive Directors develop and strengthen skills in mission-critical areas such as operations management, leadership, human resources, sales and marketing, clinical oversight, and risk management. Participation includes the ability to earn CEUs and apply them toward CDAL recertification. These sessions will take place Monday, April 29, and the mornings of Tuesday, April 30, and Wednesday, May 1. Please see the agenda for more details.

EDLI is available only for those who purchase a Full Conference Pass.

Group Registration

Senior Living Executive Conference & Expo is pleased to offer group registration rates for various organizations planning to send four or more people from the same organization to the conference. This discount is only applicable to C-Level and Community-Level Full Conference Passes. The Group Discount cannot be combined with other promotional codes and is only applicable to new registrations.

To take advantage of this discount, please have one person from your organization click here to contact us before registering. Please provide your organization name and the number of people in your group to receive a unique discount code and further instructions.

Is discounted pricing available for Argentum members?

Yes, all Argentum members will receive member pricing. For a full list of pricing and pass options and to register, visit our rates page.

Are there discounted hotel and airline rates?

We have negotiated discounted room rates for attendees and exhibitors to make your trip more affordable. Rooms at the group rate are limited and are available on a first-come, first-served basis. Once you register for the Senior Living Executive Conference, the housing link will be emailed to you. 

Only after you register will you be able to access the exclusive room block links to create your reservation. The link will be in your registration email confirmation.

Group Registration

Senior Living Executive Conference & Expo is pleased to offer group registration rates for various organizations planning to send four or more people from the same organization to the conference. This discount is only applicable to C-Level and Community-Level Full Conference Passes. The Group Discount cannot be combined with other promotional codes and is applicable only to new registrations.

To take advantage of this discount, please have one person from your organization click here to contact us before registering. Please provide your organization name and the number of people in your group to receive a unique discount code and further instructions.

Executive Director Leadership Institute (EDLI) Add-On

Executive Director Leadership Institute (EDLI). This education helps Executive Directors develop and strengthen skills in mission-critical areas such as operations management, leadership, human resources, sales and marketing, clinical oversight, and risk management. Participation includes the ability to earn CEUs and apply them toward CDAL recertification. These sessions will take place Monday, April 29, and the mornings of Tuesday, April 30, and Wednesday, May 1. Please see the agenda for more details.

EDLI is available only for those who purchase a Full Conference Pass.

Whom do I contact about exhibiting and sponsorship opportunities?

Jace Bennefield
803.507.1880
jbennefield@hmpglobal.com

What is the Senior Living Executive Conference doing to ensure my safety at the event?

As HMP Global moves forward with producing live meetings and conferences, we will continue to monitor the continually evolving guidance released by the United States Centers for Disease Control and Prevention (CDC), the event venue, as well as all federal, state, and local government mandates, to provide an environment that is as safe as possible for all event participants.

What’s the dress code for the conference?

Dress during the conference is business casual. Please be sure to dress in layers and carry a sweater or jacket, as the temperature in the meeting rooms is difficult to regulate and meeting rooms may be cold or warm.

Who should attend the conference?

The Senior Living Executive Conference & Expo is a must-attend event for industry professionals in all areas critical to a successful senior living business. No matter your role, title, or job responsibilities, you will discover relevant sessions and education tracks designed for you.

Whom do I contact if my question is not answered here?

For general inquiries about the conference, visit the Contact Us page and fill out the inquiry form. All inquiries will be answered within 2 business days.

Whom do I contact for help with registration?

If you need help registering for the event, including registering a group, please click here to contact our registration customer service team. 

Do you allow the press to attend and report on the conference?

Members of the working media wishing to attend and cover any part of the Senior Living Executive Conference must be registered attendees of the meeting. There is no charge for credentialed media to attend, but note that you or your organization will be responsible for hotel reservations and travel arrangements (these are not included with registration), which should be made in advance.

Visit slec/press-information for more information and to get started.

How do I know if I am a member of Argentum?

To find out whether your company is a member, please log in or create an account at Argentum.com. In your Argentum portal, you will find your company's member status. During the registration process for the Senior Living Executive Conference, be sure to check that your price reflects the correct rate based on your member status.

Is there discounted pricing available for Argentum members?
Yes, all Argentum members will receive member pricing. For a full list of pricing and pass options and to register, visit our rates page.