Faculty

Steven Krozer

PMHNP-BC, MSN, BSN, APRN
Founder and PMHNP-BC
itrust wellness

Steven J. Krozer, PMHNP-BC, is the founder of iTrust Wellness, a leading outpatient mental health clinic based in Greenville, South Carolina, and iTrust Cares, an outpatient geripsychiatry service that partners with assisted living, independent living, and skilled nursing facilities. Aside from founding these organizations, Steven maintains a robust weekly clinical caseload of patients and specializes in psychiatric medication management across a broad range of conditions, including depression, anxiety, ADHD, bipolar disorder, and PTSD. He earned his Master of Science in Nursing from Vanderbilt University and has built his clinical practice around evidence-based, measurement-driven care.

Steven’s approach to psychiatry is deeply patient-centered and education-forward. He believes that empowering patients with clear, understandable information is the foundation for better outcomes. His style of care simplifies complex psychiatric concepts without sacrificing scientific rigor, helping patients make informed decisions while achieving consistent, measurable results.

Driven by a passion to improve the provider and patient experience, Steven also founded iTrust Insights, a technology company creating solutions that reduce provider burnout, streamline workflows, and modernize mental health treatment through AI-driven tools and outcome tracking systems.

Inspired by a cross-country bike ride for mental health advocacy, Steven has dedicated his career to making high-quality psychiatric care accessible, understandable, and sustainable. Under his leadership, iTrust Wellness has expanded rapidly, offering in-person and telehealth services throughout the Carolinas.

2027 Sessions

The Digital Practice: Delivering High-Quality Psychiatric Care in a Hybrid World

As psychiatric care increasingly spans in-person and virtual settings, clinicians must adapt their approach while maintaining quality, safety, and meaningful patient engagement. This session explores practical strategies for conducting effective telepsychiatric assessments, building therapeutic rapport virtually, managing safety and risk, and determining when virtual versus in-person care is most appropriate. Faculty will also address documentation, regulatory considerations, and practical approaches to creating a seamless, patient-centered hybrid model of psychiatric care.

Speaker

Sunday, April 11 3:30–4:30 PM
Faculty

Steven Krozer

PMHNP-BC, MSN, BSN, APRN
Founder and PMHNP-BC
itrust wellness

Steven J. Krozer, PMHNP-BC, is the founder of iTrust Wellness, a leading outpatient mental health clinic based in Greenville, South Carolina, and iTrust Cares, an outpatient geripsychiatry service that partners with assisted living, independent living, and skilled nursing facilities. Aside from founding these organizations, Steven maintains a robust weekly clinical caseload of patients and specializes in psychiatric medication management across a broad range of conditions, including depression, anxiety, ADHD, bipolar disorder, and PTSD. He earned his Master of Science in Nursing from Vanderbilt University and has built his clinical practice around evidence-based, measurement-driven care.

Steven’s approach to psychiatry is deeply patient-centered and education-forward. He believes that empowering patients with clear, understandable information is the foundation for better outcomes. His style of care simplifies complex psychiatric concepts without sacrificing scientific rigor, helping patients make informed decisions while achieving consistent, measurable results.

Driven by a passion to improve the provider and patient experience, Steven also founded iTrust Insights, a technology company creating solutions that reduce provider burnout, streamline workflows, and modernize mental health treatment through AI-driven tools and outcome tracking systems.

Inspired by a cross-country bike ride for mental health advocacy, Steven has dedicated his career to making high-quality psychiatric care accessible, understandable, and sustainable. Under his leadership, iTrust Wellness has expanded rapidly, offering in-person and telehealth services throughout the Carolinas.

Co-Chair

Desiree Matthews

PMHNP-BC
CEO
Different Mental Health Program

Desiree Matthews, MSN, PMHNP-BC is a board-certified psychiatric nurse practitioner and the founder of Different Mental Health Program, a multi-state telepsychiatry practice providing integrative, patient-centered psychiatric care. Her clinical work centers on the evaluation and treatment of schizophrenia and other psychotic disorders, mood disorders, ADHD, and the identification and management of drug-induced movement disorders.

Ms. Matthews is particularly interested in early intervention and longitudinal treatment planning for serious mental illness, with an emphasis on functional recovery and relapse prevention. Her professional interests include long-acting injectable antipsychotics, emerging pharmacologic treatments, and the responsible use of telehealth to expand access while maintaining high standards of care. In addition to her clinical practice, she is actively involved in clinician education and regularly presents on psychiatric treatment planning, practice sustainability, and navigating the evolving mental health care landscape.

Documentation, Coding, and Compliance: Practical Essentials for the Psychiatric NP

Accurate documentation and coding are essential to quality psychiatric care, yet evolving requirements and complex clinical encounters can make getting them right a challenge. This session will provide psychiatric NPs with practical guidance for documenting services, selecting appropriate codes, and meeting key compliance requirements in everyday practice. Faculty will address common documentation and coding pitfalls, strategies for supporting medical necessity, and considerations for reducing compliance and reimbursement risk. Participants will leave with actionable approaches to improve documentation efficiency, coding confidence, and compliance while keeping the focus on patient care.

Speaker

Tuesday, April 13 10:10–11:10 AM
Faculty

Steven Krozer

PMHNP-BC, MSN, BSN, APRN
Founder and PMHNP-BC
itrust wellness

Steven J. Krozer, PMHNP-BC, is the founder of iTrust Wellness, a leading outpatient mental health clinic based in Greenville, South Carolina, and iTrust Cares, an outpatient geripsychiatry service that partners with assisted living, independent living, and skilled nursing facilities. Aside from founding these organizations, Steven maintains a robust weekly clinical caseload of patients and specializes in psychiatric medication management across a broad range of conditions, including depression, anxiety, ADHD, bipolar disorder, and PTSD. He earned his Master of Science in Nursing from Vanderbilt University and has built his clinical practice around evidence-based, measurement-driven care.

Steven’s approach to psychiatry is deeply patient-centered and education-forward. He believes that empowering patients with clear, understandable information is the foundation for better outcomes. His style of care simplifies complex psychiatric concepts without sacrificing scientific rigor, helping patients make informed decisions while achieving consistent, measurable results.

Driven by a passion to improve the provider and patient experience, Steven also founded iTrust Insights, a technology company creating solutions that reduce provider burnout, streamline workflows, and modernize mental health treatment through AI-driven tools and outcome tracking systems.

Inspired by a cross-country bike ride for mental health advocacy, Steven has dedicated his career to making high-quality psychiatric care accessible, understandable, and sustainable. Under his leadership, iTrust Wellness has expanded rapidly, offering in-person and telehealth services throughout the Carolinas.

Faculty

Kevin Williams

MS, MPAS, PA-C
CEO and Lead Clinician
OnPoint Behavioral Health

Kevin N. Williams MS, MPAS, PA-C is the CEO and Lead Clinician at OnPoint Behavioral Health. He is a Physician Associate that specializes in Psychiatry and has a mission to provide care that is experienced, holistic, and compassionate. He holds two master degrees in Interdisciplinary Medical Sciences and Physician Assistant Studies from the University of South Florida and South University respectively. He has gained experience treating children, adolescents, and adults for the past 11 years in the areas of inpatient, outpatient, and long-term care. Kevin has 10 years of experience teaching as an Adjunct Professor at several institutions around the country. Kevin also has over 10 years in executive leadership experience and maintains a passion of educating others to lead with effective influence. He has participated in mission work abroad and has enjoyed volunteering in several organizations in the Tampa Bay community. He enjoys spending time with his family along with his hobbies of aviation and traveling abroad.

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