Mrs Annali Snoer, an Advanced Life Support Paramedic with Netcare 911 in Johannesburg, South Africa, is an emerging leader in pre-hospital emergency care with 18 years’ experience in emergency medical services, including nine years in critical care retrieval. She is currently the Clinical Governance Manager for Netcare 911. She obtained her Critical Care Assistant qualification through the Faculty of Emergency and Critical Care and completed a Postgraduate Diploma in Emergency Care at the University of Cape Town, where she is currently a Master of Science in Emergency Medicine candidate. Her extensive clinical experience, governance leadership role, and ongoing academic advancement continue to contribute meaningfully to the development of high-quality emergency medical services in South Africa.