What Happens When Senior Living Sees Risk Before the Crisis?

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As occupancy rises in senior living, relying on hospital transfers when something feels uncertain is no longer sustainable for residents, staff, or operations. The real challenge isn’t whether communities coordinate care, it’s whether they can do it proactively and at scale.
In this session, practicing geriatrician Dr. Steve Buslovich, Chief Medical Officer at PointClickCare, explores how operators are redesigning care and services around treating residents where they live. Drawing on network-level intelligence, he will share how AI can detect patterns no single community can see alone to turn everyday observations into predictive insights that help teams intervene sooner, prevent avoidable hospitalizations, and preserve independence.
Operators combining predictive insights with strong provider partnerships will see longer lengths of stay, stronger payer relationships, and care models families increasingly prefer. Treating in place isn’t a future idea—it’s the operating model shaping the next era of senior living.