The Resident Takeover: Reimagining Senior Living Through Resident-Led Leadership

What if residents ran the community? That provocative question is at the heart of The Resident Takeover—a fresh, innovative look at how senior living organizations can flip the traditional script and place residents in the driver’s seat.

This session explores the Emery Place Resident Takeover case study and practical strategies for implementing resident-led leadership models, including advisory boards, co-created programming, and resident involvement in staff recruitment and training. Attendees will see how honoring residents as true partners can strengthen occupancy, improve satisfaction, and foster a culture of belonging that no marketing campaign alone can replicate.

The case study demonstrates how resident-led models can result in higher engagement, stronger alignment with the expectations of today’s and tomorrow’s aging population, improved satisfaction scores, increased occupancy, and revenue growth.

This is a vision of senior living that is not staff-driven, but resident-led.