Tuesday, April 30 from 8:00-9:00 AM
Jeff Leer had recently uncovered research that revealed that far too many of our industry’s vital employees are struggling with food insecurity, financial instability, and social isolation. Leveraging the perspectives and processes of red helicopter, Jeff and his team are in the early stages of transforming Five Star through a social compact of human-centric methodologies that measure and unlock value using kindness and math. This means investing in Five Star’s employees with a compensation and benefit program to align with the company’s values and to drive home their belief that happy team members make happy residents. It also required a rethinking of other measurements and some hard decisions. This people promise is at the forefront of what Jeff and his team strive for every day, but they can’t do it alone. What can we, as an industry, do better?
Don’t miss this one-to-one conversation with Jeff and James. Register now to attend.