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Faculty

Vipin Bhardwaj

MBA
CEO
NuAIg

Vipin Bhardwaj is CEO and Co-Founder of NuAIg, an AI advisory and implementation firm serving aging services and senior living providers. He also serves as CEO of Diaspark, a global healthcare technology firm, a role held since 1998. With expertise in AI, intelligent automation, and data analytics, Vipin guides senior living operators in transforming care delivery, workforce operations, and financial performance. A sought-after speaker at LeadingAge, Argentum, CALA, and Ziegler events, he brings practitioner-grounded insights from 50-plus live community implementations. He holds an MBA and an Executive Certificate in AI Strategy from MIT Sloan School of Management.

2027 Sessions

AI Implementation Roundtable: Lessons from the Field: What It Actually Takes to Make AI Stick in Senior Living

Nursing teams play a critical role in preventing avoidable hospitalizations, supporting resident stability, and improving outcomes, but the business value of that work is not always clearly measured or communicated. As value-based care arrangements and investor expectations evolve, senior living operators have an opportunity to better demonstrate how clinical performance contributes to financial and organizational strength.

Drawing on NIC/NORC research and operator perspectives, this Roundtable will explore how nursing observations, clinical decision-making, and resident outcomes can inform capital allocation, investment priorities, payer strategies, and risk management. Through facilitated peer discussion, participants will examine how organizations can capture meaningful clinical data, demonstrate nursing's contribution to business performance, and build a stronger case for investments that benefit residents and the bottom line.

Co-Presenter

Monday, May 24 11:45–12:30 PM
Faculty

Vipin Bhardwaj

MBA
CEO
NuAIg

Vipin Bhardwaj is CEO and Co-Founder of NuAIg, an AI advisory and implementation firm serving aging services and senior living providers. He also serves as CEO of Diaspark, a global healthcare technology firm, a role held since 1998. With expertise in AI, intelligent automation, and data analytics, Vipin guides senior living operators in transforming care delivery, workforce operations, and financial performance. A sought-after speaker at LeadingAge, Argentum, CALA, and Ziegler events, he brings practitioner-grounded insights from 50-plus live community implementations. He holds an MBA and an Executive Certificate in AI Strategy from MIT Sloan School of Management.

Faculty

Mark Lenhard

CEO and President
United Methodist Communities (UMC)

Mark Lenhard is President and CEO of United Methodist Communities (UMC), one of New Jersey's most respected nonprofit senior living organizations, serving older adults across 10 communities and in-home care programs. With nearly 30 years of executive leadership in aging services, he has held CEO, COO, and senior vice president roles across faith-based, nonprofit, and multi-site continuing care organizations. Since joining UMC in 2022, Lenhard has led strategic growth, governance strengthening, and mission-driven innovation, including the launch of Connexion Communities. He serves on the boards of Methodist Ministry Network and Caring Communities and holds an LNHA license since 1996.
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