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Faculty

Jessica Crain

Co-Founder and Chief Operating Officer
Mindful Therapy Group

Jessica Crain is Co-Founder and Chief Operating Officer of Mindful Therapy Group, where she leads the company’s operational strategy and multi-state growth across seven states. Over the past fifteen years, she has helped build one of the nation's largest provider-centered behavioral health platforms, scaling a complex organization that supports more than 2,500 clinicians and approximately 1.5 million client appointments annually across 22 clinical locations. Jessica’s work sits at the intersection of healthcare delivery, operations, and system design. With a background as a Registered Nurse at the University of Washington Medical Center, she brings a deep understanding of frontline clinical care to her operational leadership.

2027 Sessions

After the Note Is Written: The Real-World Consequences of AI Clinical Documentation

Session Description: Ambient documentation and AI-assisted note-taking have become some of the most widely adopted clinical AI applications, but time savings are only part of the story. This session will examine how AI-generated notes affect documentation quality, clinical judgment, medical necessity, coding, audits, patient trust, clinician workload, and regulatory risk. Panelists will discuss what organizations are measuring, whether these tools are reducing after-hours work and improving consistency, and which capabilities may be creating more review burden or risk than value. The discussion will also consider behavioral health-specific privacy requirements, including the implications of 42 CFR Part 2 for AI tools that touch SUD records and clinical information.

Panelist

Tuesday, March 30 1:00–1:45 PM
Room Tennessee Ballroom
Faculty

Watch Here for Additional Panelists .

Faculty

Jessica Crain

Co-Founder and Chief Operating Officer
Mindful Therapy Group

Jessica Crain is Co-Founder and Chief Operating Officer of Mindful Therapy Group, where she leads the company’s operational strategy and multi-state growth across seven states. Over the past fifteen years, she has helped build one of the nation's largest provider-centered behavioral health platforms, scaling a complex organization that supports more than 2,500 clinicians and approximately 1.5 million client appointments annually across 22 clinical locations. Jessica’s work sits at the intersection of healthcare delivery, operations, and system design. With a background as a Registered Nurse at the University of Washington Medical Center, she brings a deep understanding of frontline clinical care to her operational leadership.
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