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On-Site

    • Code of Conduct

      HMP Global is committed to providing a professional, welcoming, safe, and respectful space during our in-person and online events, regardless of race, gender, sexual orientation, disability, ethnicity, religion, disability, and/or other characteristics. Our Attendees bear equal responsibility for creating a safe and welcoming environment for participants.
       
      Our Code of Conduct outlines what behavior is expected of Attendees, and what behaviors will not be tolerated. All Attendees at any HMP Global in-person, online, or hybrid event or function are expected to abide by this Code.

    • Children

      Children under the age of 18 are not permitted at the SMASH FOCUS conference.

    • Special Meal Requests

      It is our pleasure to arrange special meals for attendees. We reserve the right to charge for all special requests. Requests must be made at least seven days before the event to be accommodated. For more information, please contact us here

    • Special Needs

      SMASH FOCUS is committed to making its activities accessible to all individuals. If you have specials needs as defined by the American with Disabilities Act (ADA) and need an accommodation, please contact us on our website.

    • Sessions

      Sessions are subject to change. 

      Seating is limited for all session rooms and is available on a first-come, first-served basis. 

      No individual or entity may electronically record or broadcast any portion of SMASH FOCUS without prior written consent of HMP Global. Unauthorized recording (audio, video, still photography, etc.) of presentations during sessions without the express written consent of HMP Global is strictly prohibited. Press representatives must receive a Press Pass and photo/recording permission from HMP Global. HMP Global reserves the rights to any approved audio and video production of presentations at all HMP Global events.

Policies

    • Liability, Copyright, Acceptance, and Disclaimer

      SMASH FOCUS plans to take photographs, video, and/or audio recordings (collectively, “Media”) at SMASH FOCUS events and reproduce them for use in promotional, educational, informational, advertising, and/or commercial materials and communications. By participating in SMASH FOCUS events, I grant SMASH FOCUS the right to use my name, image, likeness, and voice (collectively, “Likeness”) found in any Media in any materials or communications. Such materials or communications include, but are not limited to, publications, websites, articles, brochures, books, magazines, newsletters, exhibits, videos, films, social media, advertisements, and training programs (collectively, “Materials”).

      I understand and agree that HMP Global and SMASH FOCUS are and shall be the exclusive owner of all right title and interest, including any copyright, in the Media and Materials and that any and all postings are the property of the same. Postings may be displayed, distributed, or used by SMASH FOCUS for any purpose. Furthermore, I acknowledge SMASH FOCUS’s right to crop, splice, treat, and edit any Media containing my Likeness and waive my right to be notified, inspect, improve, or approve the finished product, now and in the future, whether that use is known or unknown to me.

      I hereby grant an irrevocable, worldwide, royalty-free right to HMP Global, SMASH FOCUS, and their industry partners, sponsors, and supporters to utilize, adapt, modify, reproduce, distribute, publicly perform, and/or display any Media containing me or my Likeness in any Material. I hereby waive any right to royalties or other compensation arising from or related to the use of said Media.

      I hereby agree to release, defend, and hold harmless HMP Global, SMASH FOCUS, and their agents, employees, affiliates, and contractors, including but not limited to any firm publishing and/or distributing the Media and/or Materials containing my Likeness in whole or in part, from and against any claims, damages, or liability arising from or related to the use of said Media and/or Materials. This includes but is not limited to any misuse, distortion, blurring, alteration, optical illusion, or the taking, processing, production, publication, distribution, or use of said Media and/or Materials.

      Furthermore, I hereby release and agree to indemnify and hold harmless HMP Global, SMASH FOCUS, and their industry partners, sponsors, and supporters from any and all claims that I or any third party may have now or in the future for invasion of privacy, right of publicity, copyright infringement, defamation, or any other cause of action arising out of the use, utilization, adaptation, modification, reproduction, distribution, public performance, or display of my Likeness used in the Media and/or Materials.

    • Health and Safety

      The health and safety of all visitors to our conferences are our top priorities. We remain current with local and venue health and safety guidelines and will adjust our approach as needed to ensure a safe environment for all conference participants.

Registration

    • Cancellation Policy

      Cancellation requests for SMASH FOCUS 2027 must be submitted by clicking here or mailed and postmarked by April 4, 2027. A cancellation fee of $250 (or full registration amount, whichever is less) will be deducted from the refund. 

      Registrants wishing to cancel may instead transfer their registration to someone else without penalty if they send a written request with the replacement person’s name by May 4, 2027. 

      Cancellations received after April 4, 2027, will not be refunded. If you do not cancel in advance, no refunds will be issued once the event has concluded, regardless of whether you participated in the event. 

    • Solution Partner / Sponsor Registration

      Please contact our sales team at seniorlivingsales@hmpglobal.com.

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